Improve your image and user experience

Direct feedback

Increase your service

When using traditional communication tools, the process of answering relation questions is cumbersome and slow. Often harassing your relations with obvious questions, costing extra time and frustration. And having to make manual documents based on often unclear data.

With Diamond you increase your service by immediately providing your relations with the perfect feedback. Delivering documents, where all data and calculations are generated and presented in your corporate style and are automatically added to the e-mail sent after completing a form.

Prefill forms

Be personal

Nothing is more frustrating for a relation than entering their own information, knowing they are known to you. Use Diamond's data connector to retrieve and use known data in your online form for review and correction and save it automatically to your back-office.

Make it easy

Use interactivity

Creating a perfect online form is not the same as placing a paper A4 online. Avoid the error of copying the content 1-on-1. Discover the variety of interactive possibilities that Diamond offers such as interactive help, conditions on fields, sections and forms and infinite repeating of sections and fields when needed.

You can post your forms on your website, share them via a link or use a QR code in a folder. For personal forms you can send e-mail invitations with unique links to your relations in one go.

Style templates

Protect your identity

Your response gets higher with clear and beautifully styled forms. Diamond offers you the option of completely designing forms in your corporate identity, including your logo, color palette, font and form layout. In addition, you have the option to make exceptions for certain forms, to set up your own start and thank you pages and to upload your Word templates for documents. And your subsidiaries can also their own corporate style. So all communication is recognizable and reliable.

Document templates

Quick feedback

All too often, forms have to be processed internally before they are returned to the business partner. That old-fashioned way of communicating no longer works. To keep your business associates engaged and loyal, they expect your response to the information they provide you. Diamond provides your organization with this direct feedback. Immediately in the form, or after completion in an e-mail message, with the appropriate custom document provided with completed, calculated or retrieved data. The possibilities of the documents module are extensive, flexible and support the most complex processes.

Integrated portal

Create transparency

Grant your relations access to the integrated Diamond portal. By bringing all possible forms and already completed forms together in one place, you not only offer convenience, but also transparency for your customers. They don't have to search for messages in their email box and can look up information years later. Your customer has full control over his own data.