We take the safety of your data seriously

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online.

PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

Personal data that we process

Diamond Forms, Flows & Docs processes your personal data because you make use of our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • E-mail address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Location data
  • Information about your activities on our website
  • Browser and device information

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot verify that a visitor is over the age of 16. We encourage parents to be involved in their children's online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@diamondforms.net and we will delete this information.

For what purpose and on what basis do we process personal data

Diamond Forms, Flows & Docs processes your personal data for the following purposes:

  • Sending our newsletter and/or advertising leaflet
  • To be able to call or e-mail you if this is necessary to be able to perform our services
  • Inform you about changes to our services and products
  • Allow you to create an account
  • Diamond Forms, Flows & Docs analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.

How long we keep personal data

In principle, Diamond Forms, Flows & Docs does not store your personal data any longer than is strictly necessary to achieve the purposes described in this Privacy Statement and the Cookie Statement.

We store your personal data for sending the newsletter and/or service and product information until you withdraw your consent. Data that Diamond Forms, Flows & Docs has collected about you as a website visitor will not be kept for longer than strictly necessary.

The retention period differs per cookie as indicated in the Cookie Statement.

It is possible that we need to keep your personal data for a longer period of time, because this is necessary to comply with a legal obligation. In the event of an (expected) dispute or (legal) proceedings, we may also retain your personal data for a longer period of time.

How we protect personal data

Diamond Forms, Flows & Docs takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us through our customer service or via info@diamondforms.net.

Cookies we use

Diamond Forms, Flows & Docs uses technical, functional and analytical cookies that do not infringe on your privacy. We also ask your permission to place marketing cookies, based on your permission we may place these marketing cookies.

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. It also allows us to optimize our website. You can opt-out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete any information that has been previously stored through your browser's settings.

More information can be found in the Cookie Statement on our website.

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data.In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by Diamond Forms, Flows & Docs and you have the right to data portability. 

This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organisation named by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@diamondforms.net. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy.

We will respond to your request as soon as possible, but within four weeks. We would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Sharing personal data with third parties

Diamond Forms, Flows & Docs shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. 

Diamond Forms, Flows & Docs remains responsible for these processing operations. In addition, Diamond Forms, Flows & Docs provides your personal data to other third parties. We will only do this with your explicit consent.

For example, we also share personal data with the following parties:

Social media parties, such as YouTube and LinkedIn, insofar as you agree to the placement of cookies from these parties on the website.
Google services, such as Google Analytics 4, Google Tag Manager and Google Ads.
If you have given your consent: other third parties.

The Diamond Forms, Flows & Docs Website also contains links to third-party websites. If you click on these links, you will leave our Website. This Privacy and Cookie Statement does not apply to the use of your personal data by third parties.

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