Errors and unnecessary work are prevented by using Diamond Online Forms. You create time and at the same time speed up your daily activities. As a result, the focus will be on work which add value to your organization and not on unnecessary work that can easily be digitized.
Make use of external data
Avoid unnecessary typing
With the data connector Diamond can be linked by your employees to existing databases, web services and APIs and Excel files. The data entered by your customer will be autocorrected, checked and stored directly in your applications and databases. Incorrect or incomplete information is immediately noticed. This saves unnecessary work and prevents mistakes.
Eliminate manual corrections
Phone numbers, zip codes or names. Everyone has their own spelling preference . But as an organisation you want to process this data uniformly.
Diamond helps and lets your relations fill in their data as they are used to, while you receive them in the desired format. For example, 2333vr is automatically converted to 2333 VR and the street name and city are immediately retrieved. This is friendly to your relationship, saves you error corrections and increases data quality. Without having to train or instruct employees.
Functionalities that make Diamond Online Forms efficient.
Workflow set up
Perfect process handling
Information entered by your relations is often relevant for several departments within your organization and is handled via fixed procedures. It is important for all departments involved that they have the same information and insight into the current status of a transaction. Diamond offers the possibility to set up your own workflow to automatically and manually run the entered data through various checks. So that the exchange of information runs efficiently, data can be found quickly, and your employees perform the right tasks at the right time.
Minimise follow-up calls
Do you waste a lot of time with not yet completed or incorrectly completed forms? Not with Diamond Online Forms; because of the many types of input fields, the possibility to fill in data in advance, the enforcement of choices and very extensive automatic correction options, your organization will receive perfectly completed forms. This way you avoid calling after missing or incorrectly entered data. And prevent missing forms by setting reminders to relations who have not yet completed the form. Possibly combined with an automatic escalation within your organization.
Change live forms
Optimize while you work
We all know it: Your form has already been completed a number of times and then you still want to add an extra question. With Diamond this is no problem. You can make changes to an existing form that is already online and has responses. Diamond automatically merges the answers from different versions when exporting and while presenting the data.
Flexible software that matches your speed and organization
Do you use many different types of forms within your organization? Is the same data entered and used by different departments and employees in different systems? Diamond Online Forms is the solution for your organization.Read More
Improve your image and user experience
Do your relations have to fill out old-fashioned and clumsy (paper) forms and do answers take a long time? Diamond Online Forms offers your relations tailor-made, friendly forms, in your corporate identity.Read More
Meet the highest safety requirements and work compliant
Meeting high security and compliance requirements, plays an increasingly important role in organizations. Safety, legislation and regulations are important principles of Diamond.Read More
Save valuable time and respond quickly to market developments
Do you want to respond immediately to market changes? With Diamond Online Forms gets you started right away, without complex trainings or high investments.Read More
Make more effective use of existing systems and data
Does your organization work with multiple systems or databases that do not communicate very well? Diamond Online Forms helps you to integrate your processes and use your internal and external data sources and applications more effectively.Read More