Boost your image and user experience

Loyality

Build a trustful relation

With the smart, friendly and pre-filled online forms in your corporate identity, your relations and employees will experience a personal, service-oriented approach. Diamond Forms, Flows & Docs increases the user experience, strengthens loyalty and trust.

Direct feedback

Increase your service

When using traditional communication tools, the process of answering relation questions is cumbersome and slow. Often harassing your relations with obvious questions, costing extra time and frustration. And having to make manual documents based on often unclear data.

With Diamond you increase your service by immediately providing your relations with the perfect feedback. Delivering documents, where all data and calculations are generated and presented in your corporate style and are automatically added to the e-mail sent after completing a form.

Prefill forms

Be personal

Nothing is more frustrating for a relation than entering their own information, knowing they are known to you. Use Diamond's data connector to retrieve and use known data in your online form for review and correction and save it automatically to your back-office.

Features

These Diamond functionalities help you strengthen loyalty

Intuitive form editor

You can easily drag questions onto your form using the intuitive form editor. By switching to the explorer, a structured overview of your form is immediately displayed. Questions, question sets, sections or entire pages are simply dragged and dropped within the form, copied with one mouse click, or saved as a set for other forms. You have direct access to all relevant form settings such as design, submission actions and sharing options.

Define your own document templates

With Diamond, you can merge entered data with a document template into a Word or PDF document. Add your own document template, or start with one of the available basic templates and personalize it as desired. You can also add advanced functionality, such as conditional tables, to your document template yourself.

Extensive logic

In Diamond, you can easily add logic to entire pages, sections, question sets or individual questions to hide, show, make them mandatory or optional. You can combine conditions before the rule is executed and compare fields with other fields or with a fixed value. In this way your forms only show questions relevant to users.

Repeating question(set)s

If it is not clear in advance how many answers on one question your relation will enter, you can specify that the user can add the number of answers (sets) himself. Handy when for example you ask users to enter his completed courses with the date of obtaining the diploma.

Extensive style editor

With the Diamond style editor you have control over the design of your forms. You can insert your logo, set your house style preferences and add your own font, specify the font size and line spacing or add the header and footer of your website in your own style template. You are using forms with no visible Diamond branding.

Flexible email templates

Diamond offers extensive options to define your own email templates for (expired) invitations, reminders, confirmations, and notifications. You can use all contact details along with the information entered to create personalized email templates. Use the handy merge fields to respond with one template on behalf of different sites.

Responsive forms

View and test your forms on desktop, tablet and mobile.

Integrated portal

Allow your relations to log in to their own form portal to view all forms (to be filled in) and to view all forms already completed.
Allowing them to authenticate with for example SAML or Azure AD. Furthermore the Diamond team can help you to extend the portal with your own specific branding and functionality.

Make it easy

Use interactivity

Creating a perfect online form is not the same as placing a paper A4 online. Avoid the error of copying the content 1-on-1. Discover the variety of interactive possibilities that Diamond offers such as interactive help, conditions on fields, sections and forms and infinite repeating of sections and fields when needed.

You can post your forms on your website, share them via a link or use a QR code in a folder. For personal forms you can send e-mail invitations with unique links to your relations in one go.

Style templates

Protect your identity

Your response gets higher with clear and beautifully styled forms. Diamond offers you the option of completely designing forms in your corporate identity, including your logo, color palette, font and form layout. In addition, you have the option to make exceptions for certain forms, to set up your own start and thank you pages and to upload your Word templates for documents. And your subsidiaries can also their own corporate style. So all communication is recognizable and reliable.

Document templates

Quick feedback

All too often, forms have to be processed internally before they are returned to the business partner. That old-fashioned way of communicating no longer works. To keep your business associates engaged and loyal, they expect your response to the information they provide you. Diamond provides your organization with this direct feedback. Immediately in the form, or after completion in an e-mail message, with the appropriate custom document provided with completed, calculated or retrieved data. The possibilities of the documents module are extensive, flexible and support the most complex processes.

Integrated portal

Create transparency

Grant your relations access to the integrated Diamond portal. By bringing all possible forms and already completed forms together in one place, you not only offer convenience, but also transparency for your customers. They don't have to search for messages in their email box and can look up information years later. Your customer has full control over his own data.

Improve your image and user experience